At Ellison Technologies we are a provider of advanced machining solutions to North American metal-cutting manufacturers and their global affiliates. As a 62 year old company we are committed to the survival and growth of the American manufacturing industry. Independent offices provide us a local market focus and the flexibility to advocate the needs of each of our valued customers.
Our priority is to introduce technologies that strengthen our customers’ ability to compete in the markets they serve. Whether the solution involves a stand alone machine, multi-process equipment, or an integrated manufacturing system with robotic automation, our goal remains the same; to optimize throughput and quality at the lowest per-part manufacturing cost.
In brief, this role will provide you the opportunity to showcase your ability to consult with our myriad clients in the Houston market (not a road warrior position!) and help guide them to take their products from raw stock to a finished good in the most efficient and accurate manner while meeting the aforementioned goals
Although not all-inclusive, below should provide a sense of what the opportunity entails:
Coordinate various manufacturing supportive services for internal and external customers.
Tasks may include but are not limited to the following:
• Creating Process Cycle Time Estimates
• Provide Training Classes at ET and Onsite at Customer
• Provide Customer Technical Support Via Phone & On-Site
• Provide Technical Assistance During Sales Process
• Manage Customer Relationships
• Provide Machine Demonstrations at ET and for Trade Shows
• Develop and Maintain Vendor Relationships
• Provide Basic Machine and Machine Option Installations
• Use CAD/CAM Software Systems
• Assist In Fixture/Tooling Design
• Complete Turnkey System Execution Including Documentation
• Manage Turnkey System Projects
• Document Activities in SalesForce
Accountable for Customer Satisfaction. Prepare reports for management and project requirements. Maintain proper records of customer issues and requests for support. Interface and assist parts, service, applications, and sales department as needed with the goal of exceeding customer expectations. Participate with enthusiasm on other related duties as assigned.
We are looking for that rare candidate that is truly energized by teaching and working directly with clients.
You’ll have experience with process cycle times, process capabilities and of course a strong understanding of controls such as Fanuc, Siemens, Heidenhain, Mitsubishi and/or similar. What's more, you'll have created myriad parts with Mastercam, GibbsCAM, ESPRIT or similar.
Minimum expected qualification include 5 years programming and working on CNC machines.
Our Mission: Equip manufacturers to compete and win, both locally and globally!
“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."
Graham Hooper (CEO)
"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”